Shipping & Returns

Shipping Policy

We are committed to delivering your order safely and efficiently. Every purchase is carefully processed, inspected, and securely packaged before shipment to ensure it arrives in perfect condition.

Shipping times and costs are calculated at checkout based on your location and selected delivery method. Once your order has been dispatched, you'll receive a tracking number so you can follow every step of your delivery.

Return & Exchange Policy

Your satisfaction is our priority. If you're not completely happy with your purchase, you may request a return or exchange within the period established by our policy, provided the item is unused, in its original condition, and with all tags attached.

If your order arrives damaged or you receive the wrong item, please contact our support team as soon as possible. We'll work quickly to resolve the issue and ensure you have the best possible shopping experience with Velnox Outfit.